New Opportunity! Woven Health Collective is a healthcare marketing, strategy, and science communications company, dedicated to revolutionizing healthcare through innovative solutions and collaborative partnerships. Our unwavering commitment to empathy and collaboration ensures that both our team and clients experience a rewarding journey, where innovation not only advances healthcare but also enriches lives.

At Woven Health Collective, you will be empowered to bring your authentic self to work and unlock your full potential. Come join our growing team!

Job Summary

The VP, Group Account Director leads a team of account managers responsible for maintaining high-value client relationships and driving strategic results. This executive role assigns and manages accounts, guides team workload, establishes client-centric policies, and ensures financial and operational health across the account portfolio. The VP personally oversees the largest or most critical accounts and participates in organizational strategy, policy, and budget development.

Job Responsibilities and Skills

• Lead and manage teams of account managers and subordinate supervisors, including direct oversight of workload allocation, account assignments, and performance management.
• Establish and review regular schedules for client check-ins, team deliverables, and ensure quality of service across all accounts.
• Develop policies and best practices for addressing client issues, upselling/cross-selling, and maximizing revenue; set individual and team targets and monitor progress.
• Provide senior leadership for high-profile, complex, or critical accounts, acting as the executive sponsor and solution architect for client engagements.
• Administer departmental policies and procedures, review team performance, and participate in developing and managing budgets, strategic plans, and operational enhancements.
• Analyze team performance, assess account and business health, and communicate critical business issues and forecasts to senior leadership.
• Oversee all personnel decisions in assigned group, including hiring, mentoring, retention, and career development for direct reports and indirect teams.
• Champion new business development, lead client pitches, and support organization-wide efforts for growth and client acquisition.
• Evaluate trends, client feedback, and competitive landscape to refine account management strategies and optimize team outcomes.
• Foster a strong team culture, drive unity and morale, and promote best practices and innovation throughout the organization.

Minimum Qualifications

• Bachelor’s degree in business, marketing, communications, or related field required; advanced degree preferred.
• Minimum 8 years of progressive experience in account management, including substantial prior management and personnel responsibility.
• In-depth understanding of the field’s concepts, principles, and integrated solution delivery.
• Teamwork and proven ability to foster collaboration and unity.
• Strong leadership, management, and decision-making skills with full authority for personnel actions.
• Advanced oral and written communication skills for internal and external stakeholders.
• Customer/client orientation and advanced relationship-building abilities.
• Business problem/situation analysis and strategic vision.
• Project management and financial acumen for budget and performance oversight.

Disclaimer

Woven Health Collective provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.