New Opportunity! Woven Health Collective is a healthcare marketing, strategy, and science communications company, dedicated to revolutionizing healthcare through innovative solutions and collaborative partnerships. Our unwavering commitment to empathy and collaboration ensures that both our team and clients experience a rewarding journey, where innovation not only advances healthcare but also enriches lives.

At Woven Health Collective, you will be empowered to bring your authentic self to work and unlock your full potential. Come join our growing team!

Job Summary

The Account Supervisor II manages key accounts at the division or national level, maintains long-term client relationships, and drives growth by maximizing sales opportunities. This role is critical in new business pitches, on-boarding clients, and developing programs to achieve budgeted sales volume. Accounts under this role are moderately complex and require both strategic management and execution expertise.

Job Responsibilities and Skills

• Manage and cultivate long-term relationships with key accounts, ensuring satisfaction and retention.
• Play an integral role in new business pitches, leading the effective on-boarding process for new clients. Develop sales programs and strategic plans designed to meet and exceed budgeted sales objectives.
• Focus on growing and developing existing accounts while identifying and securing new business opportunities.
• Oversee mid-level accounts that are moderately complex in scope, coordinating with teams and internal departments for optimal delivery.
• Provide leadership, coaching, and mentoring to team members, fostering an environment of growth and collaboration.
• Analyze client and market trends, making informed recommendations to further business goals and client satisfaction.
• Ensure smooth coordination of client campaigns, marketing plans, and project delivery.
• Monitor account financials, including budgets and forecasts, to ensure profitability and adherence to goals.
• Address moderately complex issues and escalate more advanced problems to senior management.
• Maintain regular, effective communication with clients and internal stakeholders at all stages of client engagement.

Minimum Qualifications

• Bachelor’s degree in business, marketing, communications, or a related field required.
• Typically requires 2 to 4 years of direct experience in account management, client relations, or sales.
• Solid understanding of account management principles, sales strategies, and client onboarding practices.
• Exceptional oral and written communication skills.
• Customer/client orientation and a proactive, self-motivated approach.
• Effective leadership, collaboration, and mentoring capabilities.
• Strong account management, sales program development, and analytical skills.
• Ability to build and maintain collaborative relationships with clients and internal teams.

Disclaimer

Woven Health Collective provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.