New Opportunity! Woven Health Collective is a healthcare marketing, strategy, and science communications company, dedicated to revolutionizing healthcare through innovative solutions and collaborative partnerships. Our unwavering commitment to empathy and collaboration ensures that both our team and clients experience a rewarding journey, where innovation not only advances healthcare but also enriches lives.

At Woven Health Collective, you will be empowered to bring your authentic self to work and unlock your full potential. Come join our growing team!

Job Summary

The Account Director II develops, maintains, and assesses client accounts, building strong, long-term relationships and driving strategic growth opportunities. This role acts as a key advisor, designing and implementing solutions tailored to client objectives, and ensures that all client needs are met with expert guidance and professionalism.

Job Responsibilities and Skills

• Build, nurture, and expand relationships with key client stakeholders, understanding their business goals and developing strategies to help achieve them.
• Gather and analyze information from clients, partners, and market data to inform recommendations and drive results.
• Develop targeted strategies, craft actionable plans, and ensure implementation aligns with both client needs and company objectives.
• Maintain consistent, proactive communication with clients throughout the engagement process and across all projects or campaigns.
• Provide thoughtful leadership and guidance, coaching team members and acting as a lead or first-level supervisor for subordinate groups.
• Address complex client account issues independently, escalating only the most critical matters to higher-level staff as necessary.
• Oversee major client initiatives, deliver presentations and strategic reports, and recommend improvements based on results and client feedback.
• Champion new business growth and cross-selling opportunities, leveraging deep knowledge of client businesses and industry best practices.
• Collaborate closely with creative, sales, and other supporting teams to deliver coordinated, top-tier service for assigned accounts.
• Monitor account performance metrics, budgets, and timelines, continuously evaluating opportunities for improvement and innovation.

Minimum Qualifications

• Bachelor’s degree in business, marketing, communications, or a related field required.
• Typically requires 4 to 6 years of progressive experience in account management, including supervisory responsibility.
• Comprehensive, hands-on knowledge of client strategy, industry trends, and advanced relationship management.
• Customer and client orientation with keen interpersonal and relationship-building skills.
• Originality, creativity, and strategic thinking in developing solutions for client business challenges.
• Highly developed oral and written communication skills.
• Proven ability to motivate, mentor, and lead teams to successful outcomes.
• Ability to interpret and leverage complex data to inform recommendations and strategies
• Required: Experience working in Endo, GI, or Metabolic

Disclaimer

Woven Health Collective provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.